How a Cloud Phone System Could Help You

January 17, 2019

What's a Cloud Phone System?

If you’re a small business owner, you should consider using a cloud phone system, also known as a business-hosted VoIP (Voice over Internet Protocol) system to manage phone calls. In today’s technological and marketing environments, traditional phone systems are becoming outdated and less effective. Many people, in personal interactions, prefer using apps like Skype and Facebook Messenger to communicate with others. Why? It’s because those apps allow people to text, make calls, and even video calls via the internet.

Business Cloud Phone System

VoIP or cloud systems, unlike traditional phone systems, use the internet to make calls and take inbound calls. This method is more effective than traditional phone systems because VoIP systems automatically collect customer analytics and information. Cloud systems also allow businesses to use a designated business phone number instead of a personal number. Employees are even able to take calls remotely instead of being tied to a phone line. There are various cloud systems for businesses to choose from.

Recommended Cloud Phone Systems

RingCentral Office

RingCentral Office is a user-friendly cloud system and it has over 50 features! Small businesses can make and receive phone calls via RingCentral, send faxes, host video meetings, use the analytics features, and much more. If you’re a small business owner, check out RingCentral Office. Prices start at $19.99 monthly per user.

RingCentral Professional

RingCentral Professional is another excellent cloud system option. It’s perfect for a small business owner who is just getting started, or for someone who doesn’t need all the features of RingCentral Office. This RingCentral subscription allows users to make and receive calls, use toll-free numbers, local numbers, and even send faxes via the internet. Prices start at $15.99 per month.

Grasshopper

Grasshopper is a service that offers cloud calling, desktop and mobile apps, business texting, call forwarding, and voicemail transcription. Setting up a Grasshopper account is easy. Users pick a number and plan, download the Grasshopper apps, configure settings, and then they are able to use Grasshopper’s services. Plans start at $26 per month.

Google Voice

Google Voice is the most affordable cloud system because it’s free! Although it offers fewer features than RingCentral or Grasshopper, users still receive a custom phone number and can make and receive calls via the internet on any device. If you’re not quite ready for RingCentral or Grasshopper, give Google Voice a try.

Kelly

Digital Marketing Intern

Copy Editing, Content Marketing & Social Video Production

Kelly is a Digital Marketing Intern at Technology Aloha. She enjoys all aspects of digital marketing, with a focus on blogging and content marketing.

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Kona Office
75-5737 Kuakini Hwy, Suite 103
Kailua-Kona, HI 96740

Bellingham Office
336 36th Street #131
Bellingham, WA 98225

Phone: (808) 626-5227

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