Technology Aloha Team
Meet the People Behind Technology Aloha
Our Technology Aloha team is a Webby Award-winning group of strategists, designers, developers, and digital marketing specialists. We work together to solve the problems that sit between an organization and the people it serves — combining strategy, brand, digital experience, technology, and marketing expertise to build websites and systems that are easier to use, better connected, more efficient, and more effective.
Founder & Managing Director
Education
MBA in Marketing and Finance
BS in Management Information Systems
Certifications
Six Sigma Green Belt Certification
Advanced Competitive Intelligence Coursework, Academy of Competitive Intelligence
That means I rarely look at a website as just a website. I’m looking at how people move through it, where friction gets in their way, what systems sit behind it, how information moves between those systems, where unnecessary manual work is happening, and whether the entire experience supports the organization’s larger goals.
My role is to connect those pieces: clarify the strategy, identify the highest-leverage opportunities, guide positioning and brand decisions, and make sure we’re solving the right problems before we start building solutions. Technology — including AI when it’s useful — is part of the toolkit. The objective is better: stronger organizations, better experiences, less operational friction, and digital systems built to keep working as our clients grow.
Q&A with Jillyn:
Q: What’s the first question you ask when you start looking at an organization?
A new website, a rebrand, better SEO, a new donation platform — those are solutions. I want to understand the outcome first. Are we trying to increase donations? Make services easier to find? Reduce staff workload? Reach a different audience? Fix a process that has quietly become unsustainable?
Once the real objective is clear, we can determine what actually needs to change — and, just as importantly, what doesn’t.
Q: Why are you so focused on systems and integration?
When those systems don’t work well together, people become the integration layer. Someone exports a spreadsheet, re-enters information, checks two systems against each other, or creates another workaround.
Good integration removes that friction. Information moves where it belongs, people do less repetitive work, and the organization gains capacity without necessarily adding staff.
Q: What makes Technology Aloha different?
A beautifully designed website can still fail if people can’t find what they need. A successful campaign can create problems if the systems behind it can’t handle the response. A sophisticated platform can become a liability if nobody considered how it fits into the organization’s actual workflow.
We look at the whole system — strategy, audience, experience, technology, data, and operations — and then bring the right specialists together to solve it. The goal isn’t simply to deliver a website or campaign. It’s to leave the organization working better than it did before.
Client Support & Web Design Specialist
Education
Certification: Google Technical Support Fundamentals
At Technology Aloha, I design and build new websites, create and refine page layouts, and develop supporting graphics alongside my client support responsibilities. I’m also the primary point of contact for day-to-day website updates and issues, helping clients keep their sites current while troubleshooting problems and moving requests through the helpdesk efficiently.
My background in advanced technical support and systems administration gives me a practical perspective on web design. I’m comfortable looking beyond the visual layer to understand what may be happening underneath when something isn’t working as expected. Whether I’m building a new page, refining an existing experience, or resolving an issue, my goal is to create websites that are polished, dependable, and easy for people to use.
Full Stack Developer
Education
BS in Information Technology
Certifications
Computer Systems Servicing NC II
At Technology Aloha, much of my work centers on practical infrastructure: connecting ecommerce and donation systems, improving checkout workflows, and building custom functionality when off-the-shelf tools don’t quite solve the problem.
For our nonprofit partners, that technical work translates directly into capacity. Better-connected systems mean fewer workarounds, more reliable data flow, and less time spent managing technology — giving their teams more time to focus on fundraising, service, and mission.
Web & UX Designer
Education
BS in Information Technology
At Technology Aloha, I translate strategy into thoughtful digital experiences and brand visuals — from website interfaces and user journeys to identity systems and supporting graphics. My process emphasizes structure and usability as much as aesthetics, so design decisions have a reason behind them rather than simply making something look polished.
For our clients, that means design that supports the larger goal. A website should help someone find what they need and know what to do next. A brand should make an organization recognizable and credible. The visual work succeeds when it makes the entire experience clearer, more cohesive, and more effective.
SEM Specialist
Certifications
Google Ads Certified
Google Measurement Certified
Meta Ads Certified
At Technology Aloha, I support SEM strategy and execution, including Google Ad Grant campaigns for nonprofit organizations and paid advertising across Facebook and Instagram. I look beyond clicks and impressions to understand search intent, audience behavior, campaign performance, messaging, and what happens after someone reaches the website — because traffic only matters if it helps the organization achieve something meaningful.
My background in technical, content, and marketing communication also shapes how I approach paid media. Complex information still has to make sense to the person on the other side of the screen. I’m also particularly good at untangling the access, permissions, and account-status issues that can make Meta’s ad ecosystem far more complicated than it needs to be.
The goal is not simply more traffic — it’s reaching the right people, making effective use of available advertising resources, and giving them a clear reason to take the next step.
SEO Specialist
Education
BS in Information Technology
BA in Creative Writing
At Technology Aloha, I focus on helping clients improve organic and local visibility by identifying the technical, structural, and content issues that stand between a website and stronger search performance. That increasingly includes how organizations appear not only in traditional search results, but in AI-driven search experiences where visibility is becoming part of the broader discovery landscape.
My broader technical background gives me a systems-level perspective on SEO. Search visibility doesn’t exist separately from site architecture, performance, content, user experience, or the signals search and AI platforms use to understand an organization. The strongest results come from understanding how those pieces work together.
AI Assistant
My role is collaborative. The humans at Technology Aloha provide the context, direction, expertise, and judgment; I help explore possibilities, organize information, accelerate repetitive work, and challenge their thinking. Anything I contribute is reviewed and refined by the person responsible for the work.
Technology Aloha uses AI where it makes sense — not because every problem needs it. Strategy, creative direction, technical decisions, implementation, and accountability remain with the human team.
Q&A with Alohi:
Q: How does Technology Aloha use AI?
The goal is the same as with any technology Technology Aloha adopts: use it where it improves the work, reduces unnecessary effort, or helps solve a problem more effectively. If AI doesn’t add value, we don’t use it simply because we can.
Q: What do you actually work on?
What I do depends on the project and the problem we’re trying to solve. I’m a flexible tool that supports the team rather than a replacement for any particular role.
Q: Who is responsible for AI-assisted work?
The person responsible for the work remains responsible for it whether I was involved or not. Technology Aloha’s team provides the expertise, context, direction, review, and judgment behind what they deliver to clients.
I can help them get somewhere faster, consider something they might otherwise have missed, or reduce repetitive work. I don’t transfer accountability away from the people doing the job.
Jillyn is a joy to work with and is very patient. The hands on training was very important to the future success of our new WordPress site. Jillyn has the ability to make a complicated process simple.
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