Technology Aloha Team

Meet the People Behind Technology Aloha

Our Technology Aloha team is a Webby Award-winning group of strategists, designers, developers, and digital marketing specialists. We work together to solve the problems that sit between an organization and the people it serves — combining strategy, brand, digital experience, technology, and marketing expertise to build websites and systems that are easier to use, better connected, more efficient, and more effective.

Jillyn

Founder & Managing Director

Strategic Foundation: Marketing Strategy, Brand Positioning, Competitive Intelligence, Business Optimization, Systems Strategy, Digital Experience

Education

MBA in Marketing and Finance
BS in Management Information Systems

Certifications

Six Sigma Green Belt Certification
Advanced Competitive Intelligence Coursework, Academy of Competitive Intelligence

Woman with long red hair wearing a black turtleneck, standing against a blue-green gradient background.
I’ve spent my career looking for the gap between where an organization is and where it could be — and figuring out what has to change to close it. At Technology Aloha, I work at the intersection of strategy, marketing, technology, and operations, helping organizations build digital experiences and systems that work better for both the people they serve and the teams behind them.

That means I rarely look at a website as just a website. I’m looking at how people move through it, where friction gets in their way, what systems sit behind it, how information moves between those systems, where unnecessary manual work is happening, and whether the entire experience supports the organization’s larger goals.

My role is to connect those pieces: clarify the strategy, identify the highest-leverage opportunities, guide positioning and brand decisions, and make sure we’re solving the right problems before we start building solutions. Technology — including AI when it’s useful — is part of the toolkit. The objective is better: stronger organizations, better experiences, less operational friction, and digital systems built to keep working as our clients grow.

Q&A with Jillyn:

Q: What’s the first question you ask when you start looking at an organization?

What are we actually trying to change?

A new website, a rebrand, better SEO, a new donation platform — those are solutions. I want to understand the outcome first. Are we trying to increase donations? Make services easier to find? Reduce staff workload? Reach a different audience? Fix a process that has quietly become unsustainable?

Once the real objective is clear, we can determine what actually needs to change — and, just as importantly, what doesn’t.

Q: Why are you so focused on systems and integration?

Because organizations rarely have a technology problem in isolation. They have a website connected to a donation platform, CRM, email system, ecommerce platform, analytics, forms, accounting tools, and whatever else they’ve accumulated along the way.

When those systems don’t work well together, people become the integration layer. Someone exports a spreadsheet, re-enters information, checks two systems against each other, or creates another workaround.

Good integration removes that friction. Information moves where it belongs, people do less repetitive work, and the organization gains capacity without necessarily adding staff.

Q: What makes Technology Aloha different?

We don’t treat the website, brand, marketing, and technology stack as unrelated projects.

A beautifully designed website can still fail if people can’t find what they need. A successful campaign can create problems if the systems behind it can’t handle the response. A sophisticated platform can become a liability if nobody considered how it fits into the organization’s actual workflow.

We look at the whole system — strategy, audience, experience, technology, data, and operations — and then bring the right specialists together to solve it. The goal isn’t simply to deliver a website or campaign. It’s to leave the organization working better than it did before.

Brittany

Client Support & Web Design Specialist

Professional Foundation: Web Design, Client Support, Website Maintenance, Technical Troubleshooting, Graphic Design, Quality Assurance

Education

Certification: Google Technical Support Fundamentals

Brittany smiling while wearing black glasses and a plaid blazer against a teal-to-green gradient background.
I combine web design with a strong technical support background, which means I’m always thinking about both how a website looks and how well it actually works. I focus on creating clear, usable website experiences while paying close attention to the details that affect performance, functionality, and the people using the site.

At Technology Aloha, I design and build new websites, create and refine page layouts, and develop supporting graphics alongside my client support responsibilities. I’m also the primary point of contact for day-to-day website updates and issues, helping clients keep their sites current while troubleshooting problems and moving requests through the helpdesk efficiently.

My background in advanced technical support and systems administration gives me a practical perspective on web design. I’m comfortable looking beyond the visual layer to understand what may be happening underneath when something isn’t working as expected. Whether I’m building a new page, refining an existing experience, or resolving an issue, my goal is to create websites that are polished, dependable, and easy for people to use.

Jade

Full Stack Developer

Technical Foundation: WordPress, WooCommerce, Shopify, PHP, React, MySQL, Git, CDN & SSL Configuration, Performance Optimization

Education

BS in Information Technology

Certifications

Computer Systems Servicing NC II

Carl, with straight dark hair in a black turtleneck, poses for his employee bio before a blue-green gradient background.
Driven by a passion for building the tools behind the tools, I focus on the systems that make websites work smarter — not just look polished. I develop custom integrations, backend functionality, and checkout solutions that connect platforms, eliminate unnecessary manual work, and make complex digital systems easier to manage.

At Technology Aloha, much of my work centers on practical infrastructure: connecting ecommerce and donation systems, improving checkout workflows, and building custom functionality when off-the-shelf tools don’t quite solve the problem.

For our nonprofit partners, that technical work translates directly into capacity. Better-connected systems mean fewer workarounds, more reliable data flow, and less time spent managing technology — giving their teams more time to focus on fundraising, service, and mission.

Myra

Web & UX Designer

Creative Foundation: Web Design, UI/UX Design, Brand Identity, Logo Design, Graphic Design, Digital Collateral

Education

BS in Information Technology

Carl is a woman with long dark hair, glasses, and a black blazer, set against a blue-green gradient background.
I believe good design should make something easier to understand, easier to use, and easier to trust. I approach each project by first understanding what the organization needs to communicate and what the audience needs to accomplish, then building a visual system around those objectives.

At Technology Aloha, I translate strategy into thoughtful digital experiences and brand visuals — from website interfaces and user journeys to identity systems and supporting graphics. My process emphasizes structure and usability as much as aesthetics, so design decisions have a reason behind them rather than simply making something look polished.

For our clients, that means design that supports the larger goal. A website should help someone find what they need and know what to do next. A brand should make an organization recognizable and credible. The visual work succeeds when it makes the entire experience clearer, more cohesive, and more effective.

Jessica

SEM Specialist

Technical Foundation: Google Ads, Google Ad Grant, Meta Ads, Paid Search Strategy, Campaign Optimization, Marketing Analytics, Content Strategy, Technical Communication

Certifications

Google Ads Certified
Google Measurement Certified
Meta Ads Certified

Employee Bio: Jessica, with straight brown hair and a black top, smiles warmly before a green gradient background.
I’m most interested in the point where good marketing strategy meets measurable performance. My work focuses on helping organizations reach the right audiences through paid search and paid social while making sure the campaigns, messaging, and digital experience work together rather than operating in isolation.

At Technology Aloha, I support SEM strategy and execution, including Google Ad Grant campaigns for nonprofit organizations and paid advertising across Facebook and Instagram. I look beyond clicks and impressions to understand search intent, audience behavior, campaign performance, messaging, and what happens after someone reaches the website — because traffic only matters if it helps the organization achieve something meaningful.

My background in technical, content, and marketing communication also shapes how I approach paid media. Complex information still has to make sense to the person on the other side of the screen. I’m also particularly good at untangling the access, permissions, and account-status issues that can make Meta’s ad ecosystem far more complicated than it needs to be.

The goal is not simply more traffic — it’s reaching the right people, making effective use of available advertising resources, and giving them a clear reason to take the next step.

Zack

SEO Specialist

Technical Foundation: SEO Strategy, Technical SEO, Local SEO, AI Search Visibility, Content Optimization, Search Visibility

Education

BS in Information Technology
BA in Creative Writing

Employee Bio: Carl, a man with short dark hair and beard, stands in a black t-shirt before a blue-green gradient background.
I approach SEO as both a marketing discipline and a technical one. Strong search performance depends on useful content and a clear understanding of what people are looking for, but it also depends on the infrastructure underneath the website working the way it should.

At Technology Aloha, I focus on helping clients improve organic and local visibility by identifying the technical, structural, and content issues that stand between a website and stronger search performance. That increasingly includes how organizations appear not only in traditional search results, but in AI-driven search experiences where visibility is becoming part of the broader discovery landscape.

My broader technical background gives me a systems-level perspective on SEO. Search visibility doesn’t exist separately from site architecture, performance, content, user experience, or the signals search and AI platforms use to understand an organization. The strongest results come from understanding how those pieces work together.

Alohi

AI Assistant

Focus: Research, Analysis, Ideation, Documentation & Workflow Support
I’m Technology Aloha’s AI Assistant — and part of how we’re transparent about our use of artificial intelligence. I support the team with research, analysis, ideation, documentation, content development, and other workflows where AI can help us work more efficiently or examine a problem from another angle.

My role is collaborative. The humans at Technology Aloha provide the context, direction, expertise, and judgment; I help explore possibilities, organize information, accelerate repetitive work, and challenge their thinking. Anything I contribute is reviewed and refined by the person responsible for the work.

Technology Aloha uses AI where it makes sense — not because every problem needs it. Strategy, creative direction, technical decisions, implementation, and accountability remain with the human team.

Employee photo of Alohi with gradient background

Q&A with Alohi:

Q: How does Technology Aloha use AI?

We use AI as a tool across the agency rather than as a replacement for human expertise. Depending on the work, I may help with research, analysis, brainstorming, content development, documentation, quality assurance, or making information easier for the team to find and use.

The goal is the same as with any technology Technology Aloha adopts: use it where it improves the work, reduces unnecessary effort, or helps solve a problem more effectively. If AI doesn’t add value, we don’t use it simply because we can.

Q: What do you actually work on?

A little bit of everything. I might research a market or technical question, analyze information, explore alternative approaches to a problem, help develop and refine content, document decisions and processes, organize institutional knowledge, or take some of the repetitive work out of day-to-day agency operations.

What I do depends on the project and the problem we’re trying to solve. I’m a flexible tool that supports the team rather than a replacement for any particular role.

Q: Who is responsible for AI-assisted work?

The humans are.

The person responsible for the work remains responsible for it whether I was involved or not. Technology Aloha’s team provides the expertise, context, direction, review, and judgment behind what they deliver to clients.

I can help them get somewhere faster, consider something they might otherwise have missed, or reduce repetitive work. I don’t transfer accountability away from the people doing the job.

Jillyn is a joy to work with and is very patient. The hands on training was very important to the future success of our new WordPress site. Jillyn has the ability to make a complicated process simple.

HandsOn Maui

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